Your satisfaction is very important to us. If you encounter any other unexpected situation and have more questions, please do not hesitate to contact us and our support team will assist you with all the necessary information.Īlso, if you visit the Content & Services customer support website,, you will be able to find all Samsung Content and Services we are supporting in your country. We are grateful for all your patience and understanding, we remain at your disposal for any further information if necessary and we assure you of our highest consideration. Since the developer is not related to Samsung, for any question regarding the functionality of the application and how to import data to it, you will need to contact them, because the data will be done from inside of that particular application/account.įrom our end all we can tell you is to make sure that Data permissions are allowed from the Samsung Health application to be sent to that particular service/application by tapping on More (or three vertical dots) in the top right corner of the Samsung Health application > Settings > Data permissions. This issue is currently causing log in issues, errors on the website and apps, sync issues between platforms and partners, and issues with the Diary including logging food and scanning barcodes. I understand from your inquiry that you would like to share your Samsung Health application data. We are still investigating the issue and while we did make progress yesterday, the issue is still persisting this morning. I submitted a customer support message to Samsung.
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